IT Infrastructure System Engineer - Windows

Job Description
Basic Function and Scope of Responsibility: 

The Infrastructure Engineer is primarily responsible for engineering, configuration, installation, maintenance, and upgrade of the Company’s infrastructure, including physical and virtual servers, storage, backups, and disaster recovery planning. This role requires deep technical expertise, strategic thinking, and the ability to lead complex projects.

Essential Job Duties:

Research, evaluate, and recommend hardware and software such as servers, storage (SAN/NAS), as well as backup software.
Support of corporate servers in on-premise, hybrid, and cloud environments.
Design, configure, or upgrade server and storage environments.
Assists with advanced troubleshooting, backup, and archiving.
Identify, diagnose, and resolve connection, reliability, or performance issues.
Work within and assist with the management of defined IT processes and procedures, including Systems Development Life Cycle methodology.
Work with little to no supervision with latitude for independent judgment.
Consult with senior peers on medium to complex projects.
Assist in overseeing the primary activities of individual contributors (see above) to ensure completion of tasks and attainment of departmental goals.
Other duties as assigned by management.
Qualifications
Essential Knowledge, Skills, and Abilities:

Minimum of 3-7 years server support a must, preferably Windows 2019, 2022 & 2025 server
Minimum of 3-7 years of experience managing VMware and Hyper-V virtual server environments
Minimum of 3-7 years in managing, designing, configuring, and upgrading backup solutions
Minimum of 3-7 years managing, designing, configuring, and upgrading storage solutions
Experience supporting Microsoft Exchange environments
Experience supporting Linux server environments.
Experience managing automated enterprise patching and software deployments.
Experience using and applying System Development Lifecycle Methodologies
Previous experience in a reference lab or similar regulated/controlled environment
Basic scripting experience in a common scripting language such as PowerShell or Python.
Experience using an automation platform such as Ansible, Chef, or Puppet.
Bachelor's degree in computer science, business, or equivalent experience
Active Directory, Domain Management, and Group Policy Experience.
Windows Deployment Services Experience.
Critical thinking and problem-solving ability
Ability to multi-task
Knowledge of reference lab operations and processes a plus
Experience in maintaining technical documentation to ensure efficient planning and execution
Goal-oriented, with excellent time management and organizational skills
Excellent interpersonal skills, with the ability to interact effectively and work efficiently with people at all levels in an organization
Excellent verbal & written communication skills
Keenly attentive to detail
Ability to keep sensitive information confidential
High level of proficiency with PC-based software programs including MS Office suite and project management tools, MS Project preferred
Additional Information
Professional working proficiency in English is a requirement, including the ability to read, write and speak in English.

Benefits