About Reply
Reply is a leading Consulting, Systems Integration and Application Management company, specializing in the creation and implementation of solutions based on new communication networks and digital media. At Reply, you will be exposed to some of the latest technologies - like Blockchain, Artificial Intelligence, Machine Learning, Cyber Security, Big Data, Robotic Process Automation, or Cloud Computing.
What the job is about?
100% REMOTE! Attention: Remotely FROM BRAZIL!!!!
You will have the opportunity to work with highly critical and complex projects in an international project.
We have Senior positions available.
About the opportunity:
The opportunity is to work in one of the Reply Group companies (USA), in a global project with Reply.
L3 Cloud Support Engineer that operates in both Azure and AWS. Support the infrastructure and AppDev teams for highly available/fault tolerant services. Work is performed in an Agile/SCRUM environment.
What we need?
• Support AppDev teams - tickets (ServiceNow and Azure DevOps), perform deployments, sql queries, troubleshooting, root causing;
• Troubleshooting and root causing with web and database servers - investigative experience in a cloud environment
• Permission management experience in Azure, Azure DevOps, and AWS - Understand and apply Azure, Azure DevOps, and AWS databases best practices for role-based access control and permissions and
implement related requests;
• Active Directory user management experience - adding/updating/deleting users in Entra Active Directory and Active Directory (on-prem) applying best practices
• Windows server patching experience - apply latest security patches and windows updates through WSUS
• Microsoft SQL Server (MSSQL) DB experience - management of MSSQL DBs and making query executions. Ability to analyze queries to support appdev finding bottle necks/performance issues.
• Internet Information Services (IIS) and ASP.net experience - management of IIS-based apps that utilize ASP.net. IIS app configuration and troubleshooting is required.
• Logging and metrics tools like DataDog, CloudWatch, and Azure Monitor
• Executing DB queries - PostgreSQL, MySQL, MongoDB, and Redshift
• AWS Elastic Compute Cloud (EC2) management experience - creating/updating/deleting EC2 instances, EBS volumes and Load Balancers within an enterprise environment
• AWS Elastic Container Service (ECS) support experience - assist AppDev teams with occasional
• Some management of infrastructure as code (IaC) through Terraform and Cloudformation
• CI/CD experience - doing non-production and production deployments through pipelines
Pluses:
• Other Azure or AWS service experience like DMS, VPC/VNet configurations, etc.
Why us?
Our success is made possible because we collaborate as a team every day. We support each other and learn from each other. Even as a decentralized team, we continuously share our knowledge. As a team, we will support you in developing yourself, building up new knowledge and skills. A structured induction and colleagues at your side will make your onboarding an enriching experience.
What are the nexts steps?
At the beginning of the recruiting process, we might contact you for additional info on your application. If everything we need is there, you will meet with a member of the HR team to discuss your academic background, your areas of interest and to ensure that you are aligned with our Reply values. We will also take the opportunity to speak to you about the different Reply companies within the Group to better understand where you would best fit in terms of knowledge, skills and personal preferences.
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