About Reply
Reply is a leading Consulting, Systems Integration and Application Management company, specializing in the creation and implementation of solutions based on new communication networks and digital media. At Reply, you will be exposed to some of the latest technologies - like Blockchain, Artificial Intelligence, Machine Learning, Cyber Security, Big Data, Robotic Process Automation, or Cloud Computing.
What the job is about?
100% REMOTE! Attention: Remotely FROM BRAZIL!!!!
About the opportunity:
The opportunity is to work in one of the Reply Group companies (USA), in a global project to improve highly critical and complex applications.
We are seeking experienced Azure-focused Application Support Engineers to join our project team. The primary responsibility will be to support, maintain, and enhance applications deployed on Microsoft Azure. The ideal candidates will have hands-on experience with Azure services, strong troubleshooting skills, and working knowledge of Java and .NET applications to provide quick fixes and ensure system stability.
Key Responsibilities
● Provide day-to-day operational support for applications hosted on Microsoft Azure.
● Monitor, troubleshoot, and resolve issues related to Azure services, application performance, and integrations.
● Perform quick fixes and small enhancements in Java and .NET-based applications when required.
● Collaborate with development and DevOps teams to ensure smooth deployment, scaling, and maintenance of applications on Azure.
● Ensure compliance with best practices for cloud security, scalability, and performance optimization.
● Document technical issues, solutions, and create knowledge base/runbooks for recurring incidents.
● Participate in on-call or after-hours support as needed for critical issues.
Required Skills & Experience
● 3 years of professional experience in application support, cloud operations, or related roles.
● Strong expertise in Microsoft Azure services such as:
○ Azure App Services
○ Azure Functions
○ Azure SQL / Cosmos DB
○ Azure Storage
○ Azure Active Directory
○ Azure DevOps (CI/CD pipelines, monitoring, logging)
● Proficiency in Java and .NET for debugging and implementing minor fixes.
● Good understanding of application lifecycle management and cloud deployment strategies.
● Hands-on experience with monitoring tools (e.g., Azure Monitor, Application Insights, Log Analytics).
● Knowledge of incident management, problem management, and change management processes.
● Strong communication and analytical skills with the ability to troubleshoot under pressure
Why us?
Our success is made possible because we collaborate as a team every day. We support each other and learn from each other. Even as a decentralized team, we continuously share our knowledge. As a team, we will support you in developing yourself, building up new knowledge and skills. A structured induction and colleagues at your side will make your onboarding an enriching experience.
What are the nexts steps?
At the beginning of the recruiting process, we might contact you for additional info on your application. If everything we need is there, you will meet with a member of the HR team to discuss your academic background, your areas of interest and to ensure that you are aligned with our Reply values. We will also take the opportunity to speak to you about the different Reply companies within the Group to better understand where you would best fit in terms of knowledge, skills and personal preferences.
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