This role is ideal for a Software Engineer, SAP Consultant, Technical Consultant, Platform Engineer, or DevOps professional who wants to combine technical depth, troubleshooting, cloud technologies, automation, and SAP platform operations in a fast-growing global environment.
This is an excellent opportunity for professionals who enjoy solving problems, troubleshooting complex environments, automating processes, and working closely with engineering teams in a cloud-based SAP ecosystem.
Unlike traditional software development roles, this position is focused on DevOps, platform operations, customer onboarding support, provisioning, automation, and incident resolution.
Key technologies: SAP BTP, Git, GitHub Actions, CI/CD, Jenkins, SAP Datasphere, SAP S/4HANA, Azure, AWS, GCP.
Focus areas: DevOps, Platform Operations, Customer Onboarding, Provisioning, Troubleshooting, Automation, Incident Resolution, and Engineering Support.
Key Responsibilities
Manage and provision SAP landscapes and tenants.
Support customer onboarding activities and environment setup.
Troubleshoot and resolve provisioning and environment-related issues.
Investigate, debug, and resolve technical incidents.
Support engineering teams by removing operational bottlenecks.
Maintain and improve CI/CD pipelines.
Support deployment automation and release management processes.
Support platform operations across the SAP Procurement ecosystem.
Identify and implement automation opportunities to improve operational efficiency.
Collaborate with global teams across Brazil, India, and the United States.
Required Skills & Experience
Experience with SAP Business Technology Platform (SAP BTP).
Experience working in cloud-based SAP environments.
Knowledge of provisioning, tenant setup, and landscape management.
Hands-on experience with Git, GitHub Actions, CI/CD Pipelines, and Jenkins.
Experience with deployment automation and source code management.
Previous background in software development, with an interest in DevOps and Platform Engineering.
Strong experience in troubleshooting, root cause analysis, and debugging.
Experience supporting production environments and resolving technical incidents.
Knowledge of APIs, system integrations, and software delivery lifecycle (SDLC).
Strong ownership mindset and proactive approach to problem-solving.
Ability to work effectively in collaborative global environments.
Excellent communication and troubleshooting skills.
Interest in automation, continuous improvement, and learning within the SAP ecosystem.
Availability to support teams operating within US business hours.
Nice to Have
SAP Datasphere (formerly SAP Data Warehouse Cloud).
SAP S/4HANA.
SAP Procurement solutions.
SAP Ariba.
SAP Integration Suite.
Experience with customer onboarding processes.
Experience with enterprise integrations.
Experience with cloud platforms such as Microsoft Azure, AWS, or Google Cloud Platform (GCP).
Docker.
Kubernetes.
Infrastructure as Code (IaC).
Monitoring and Observability tools.
Python.
Shell Scripting.
PowerShell.
Experience working in international and distributed engineering teams.