About CUBBO
CUBBO is a venture-backed ecommerce fulfillment company transforming logistics across Latin America. With headquarters in Mexico City, we pride ourselves on delivering a world-class experience for our clients through cutting-edge technology, exceptional service, and relentless customer focus.
As part of our mission to dominate the ecommerce landscape in Latin America, we’re building a robust operations team to ensure seamless fulfillment experiences. If you are customer-oriented, data-driven, and passionate about solving operational challenges, this role is for you.
The Role: Third Party Carriers Operations Manager
We are looking for a highly driven Carrier Expansion Manager to lead our last-mile expansion initiatives. You will be responsible for rapidly launching and scaling last-mile carrier infrastructure — including new cross-docks, delivery hubs, and regional routes — across Mexico.
This is a field-first, execution-driven role. You’ll spend more time at cross-docks, talking to drivers and operators, than in meetings. You will be instrumental in enabling Cubbo to grow its delivery network cost-effectively and sustainably, while ensuring high performance and operational excellence.
Lead Expansion Projects: Rapidly launch new cross-docks, delivery hubs, and distribution nodes across strategic geographies in Mexico.
Hands-On Operations: Be on the ground setting up new sites, negotiating with local vendors, hiring and onboarding operators, and ensuring operational readiness from Day 1.
Team Leadership: Hire, coach, and manage cross-dock teams and supervisors. Build a strong, performance-oriented culture that values safety, ownership, and accountability.
Stakeholder Management: Build trust with drivers, vendors, and field staff. Handle operational escalations, resolve conflicts, and maintain team morale during high-growth and high-pressure phases.
Cost & Risk Management: Evaluate operational and financial risks when launching new nodes. Maintain an agile but data-informed approach to opening new locations.
KPI Execution: Track and improve key performance indicators including delivery time, cost per package, site readiness timelines, and service quality.