Product Manager

The Role

This role keeps the product organization on a reliable delivery and reporting cadence. You will run sprint routines, maintain the working record of plans and decisions, coordinate dependencies, and produce accurate product KPI and status reporting. You will work with Product, Design, Engineering, AI/ML, Customer Success, and leadership across the US and Brazil. Product Managers own priorities and product decisions; you make the execution process clear, current, and accountable. 

What You’ll Do 

• Own the product team's sprint calendar and rituals. Set agendas, collect inputs, facilitate meetings, record decisions, and follow up on actions.
• Partner with Product Managers and engineering leads to keep work ready for planning, expose capacity and dependencies, and track commitments without taking over product prioritization.
• Maintain a clear view of milestones, releases, blockers, risks, owners, and cross-team handoffs. Escalate issues early and close the loop on decisions. 
• Produce regular product KPI reports covering agreed measures such as activation, adoption, task success, reliability, quality, latency, cost, and customer outcomes. 
• Document metric definitions, data sources, calculation changes, and limitations. Check reports with data owners before distributing them and correct errors promptly. 
• Keep product documentation current, including roadmaps, release plans, decision logs, requirements status, operating procedures, and release notes. 
• Prepare concise leadership updates and approved customer-facing or partner-facing reports. Verify claims, dates, and commitments with their owners and protect confidential information.
• Improve the delivery process using evidence from missed commitments, cycle time, recurring blockers, and team feedback. Reduce meeting and reporting work that does not help decisions.